Understanding the Demand & Cost of Delivery for an Independent Pharmacy

Over the past couple of decades, home delivery has evolved from simply being an extra “bonus” service that pharmacies can provide to their patients, to becoming a necessary solution for patients to receive their medications. The stay-at-home ordinances and vulnerability of at-risk patients in 2020 were a catalyst for pharmacy delivery to change from being a luxury to an expectation. According to Business Research Insights, the global prescription delivery service market was valued at around $0.25 billion dollars in 2025, and is projected to grow to about $0.91 billion by 2034.

An aging population and rise of delivery services from every corner of the market has changed consumer expectations so that delivery is seen as a necessity, and more than just a convenience. Aging patients that were once able to drive to their local pharmacy to pick up their medications are now forced to seek other options, such as delivery from big chains. Pharmacies are learning that to continue to serve their loyal patients, they must seek delivery solutions for their patients to continue to receive their medication.

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