Webinars

What Pharmacy Owners are Telling Us: A Roundtable on the Trends Reshaping Pharmacy

Join JFCRx pharmacy automation industry veterans: Ben Allen, Southeast Sales Director; Nancy Mlinarik, Midwest Sales Director; and Rob Anderson, West Sales Director in this pre-recorded webinar. In this insightful roundtable discussion, they share practical advice for navigating today’s challenges and building a more profitable, sustainable pharmacy.

Based on their conversations with thousands of pharmacy owners and leaders at conferences this summer, JFCRx pharmacy automation industry veterans heard some clear themes around staffing, workflow, cost to dispense and profitability.

Watch the conversation and hear what they’re seeing firsthand. 

JFCRx is your pharmacy automation partner offering a complete suite of solutions to streamline pharmacy operations, boost efficiency, and maximize profitability. Their portfolio includes pouch and blister card packaging with built-in verification, adherence pouch verification systems, automated vial filling, and image-verified pill sortation – all connected through EnLite™, the company’s cloud-based ecosystem that delivers enterprise-level efficiency, reporting, and control. JFCRx leverages real-world data and analytics-driven automation to help pharmacies drive down cost-to-fill, increase productivity, expand revenue, and improve patient care.

Managing MFP to Protect Pharmacy Cash Flow

Join Carter Tatum, Manager of Solution Sales & Strategy, EnlivenHealth and Brockton Hebner, Solution Advisor, EnlivenHealth in this pre-recoded webinar.

With Medicare’s Maximum Fair Price (MFP) now live for select Part D drugs, pharmacies are navigating a new reimbursement model—one that introduces split payments, delayed manufacturer refunds, and added reconciliation complexity.

Join EnlivenHealth for a webinar designed to help independent pharmacies understand how MFP reimbursement works and how to confidently track and reconcile MFP claims.

In this session, they’ll cover:

  • How the Medicare Transaction Facilitator (MTF) and MFP reimbursement flow works
  • What split reimbursement means for pharmacy cash flow and margins
  • Common challenges pharmacies are seeing with delayed or missing manufacturer payments
  • Practical approaches to identifying, tracking, and reconciling MFP claims
  • How better visibility and automation can reduce manual work and financial risk

EnlivenHealth helps community pharmacies improve patient outcomes, strengthen financial performance, and streamline the operations behind both. Our unified platform gives independent pharmacies the tools to stay competitive, grow revenue per patient, and deepen the trusted relationships at the heart of community pharmacy.

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The Cost of Standing Still

Doing nothing is no longer free. Manual workarounds and workflow bottlenecks consume valuable staff time, while payment delays and limited financial visibility can strain pharmacy performance.

In this on-demand webinar, ScriptPro’s Chris Fitzmaurice, PharmD, shares practical strategies to help independent pharmacy teams identify hidden costs, reduce repetitive work, improve financial visibility, and make more deliberate operational and financial decisions. Learn how focusing on what you can control can protect staff time, support cash flow, and strengthen long-term sustainability.

ScriptPro delivers operational, financial, and clinical solutions backed by more than 30 years of pharmacy management expertise. Trusted by thousands of retail pharmacies nationwide, we streamline operations, reduce wait times, and lighten staff workload with advanced robotics and integrated software. For more information, visit scriptpro.com.

Increase Pharmacy Revenue by Optimizing Your Expired Pharmaceutical Returns Process

Join Adrienne Vandergriff, the VP of Sales & Marketing, in this pre-recorded webinar to discover the most effective strategies for managing expiring products, maximizing credits for expired items, and how to evaluate different return processes and providers.


Return Solutions is a full-service expired product returns provider founded in 1992. The major advantage of our service is how quickly and simply credit is issued to our customers after a return. Credit from Return Solutions is issued in a single check directly to the customer within your choice of 10, 30, or 90 days, and the rate depends on the time frame you select. Their rates are all-inclusive, so there are never any additional charges for shipping, controls processing, or destruction of non-returnable items. Visit https://drugreturns.com/home/aap to learn more.

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Qualifications for LTC Pharmacies

Join Susan Rhodus in this pre-recorded webinar as she offers an overview of what it takes to qualify as an LTC pharmacy and support long-term care patients with confidence. Susan breaks down key CMS-defined service requirements, Medicare Part D considerations, and how GeriMed helps pharmacies navigate compliance and operational expectations.

GeriMed is a group purchasing organization and long-term care pharmacy network that supports independent LTC and combo pharmacies with contracting, reimbursement, compliance resources, and operational support. Through its specialized LTC expertise, GeriMed helps pharmacies better serve patients in nursing homes, assisted living, hospice, LTC-at-home, and other long-term care settings.

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6 Ways to Make Profit for Your Pharmacy

Please join Vaughn Luketich, Director of Business Development at PrimeRx for a pre-recoded webinar to learn ways to maximize PrimeRx to improve your pharmacy’s financial success. They identify six ways to utilize the PrimeRx Pharmacy Ecosystem to increase profit and decrease operational hurdles.

PrimeRx is a trusted and award-winning pharmacy management software designed to help pharmacies enhance their operations and increase profitability. PrimeRx has been a leading provider in pharmacy software management for over 30 years, providing exceptional solutions to thousands of independent pharmacies nationally. 

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Qualifications for LTC Pharmacies

Join Susan Rhodus, RPh, Senior Vice President, Contracts and Advocacy at GeriMed, in this pre-recorded webinar to review what qualifications and services a pharmacy must have in order to service long-term care patients in many settings. Pharmacies interested in long-term care must provide a list of ten services described by CMS for the Medicare Part D program. GeriMed can assist pharmacies in knowing how and when to provide these services.

As a pharmacist, Susan has been involved in the long-term care industry for forty years. Her primary responsibility at GeriMed is negotiating contracts with pharmaceutical manufacturers and PBMs (pharmacy benefit managers) for long-term care pharmacies billing Medicare Part D, Part A and other payers.

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JFCRx Pre-Recorded Webinar on Diversified Revenue Strategy

Discover how innovative pharmacies are expanding services, growing profits and reaching new patient markets and how you can, too.

Independent pharmacies face growing pressure — tighter margins, increased competition and changing patient needs. But the most forward-thinking pharmacy owners are using automation and clinical services to do more than just survive.

They’re thriving.

In this information-packed 20-minute webinar, you’ll learn practical, proven strategies to grow your pharmacy’s revenue, starting now.

What You’ll Learn:

✅ How to generate new revenue streams through pharmacy automation

✅ Ways to expand into profitable patient markets like LTC-at-home and nutraceuticals

✅ How to offer clinical services that improve care and unlock billing opportunities

✅ What pharmacy owners are doing today to diversify, grow and future-proof their business

Whether you’re looking to build new services or simply boost your bottom line, this webinar will show you what’s working now.

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Decoding Medicare’s Prep Coverage: A Guide to Billing & Reimbursement

Don’t miss EnlivenHealth’s Pre-Recorded Webinar.

Medicare now covers PrEP for HIV prevention without deductibles or co-pays under Part B. While this change is great news for patients, it has left many community pharmacists with questions. Join EnlivenHealth’s Carter Tatum and Angel Kahaly as they explain the new Medicare policy, best practices for billing, and how to navigate 340B billing. Learn how to effectively bill for PrEP medications and leverage medical billing software to streamline the process! Watch the recorded webinar now and ensure your pharmacy is up-to-date with Medicare’s PrEP coverage changes!

EnlivenHealth® builds advanced patient engagement, financial management, clinical and analytics technology solutions that enable retail pharmacies and health plans to measurably improve the health of patients and members.

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The Future of Delivering Care in Pharmacies

Workflow Services is an all-in-one technology platform that allows your pharmacy to either begin offering clinical services to your patients or to expand your offerings to patients. In the pre-recorded webinar you will find out about how Workflow Services is already helping pharmacies add in clinical services and getting paid for these services either through medical billing or cash pay.

Some of the valuable services Workflow Services provides:

  • Vaccine Counseling
  • Test to Treat
  • Hormonal Contraception
  • Tobacco Cessation
  • And many many more!

If you have been thinking about how to get into clinical services or want to expand, watch the Pre-Recorded Webinar, read through their newly released White Paper and reach out to their Business Development Executive: Robert Merry at either

(202) 505-0818 or Robert@witsmd.com.

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InfiniTrak – Your Trusted DSCSA Partner

Join Infinitrak Marketing and Sales coordinator, Andrew Knight, and President and Chief Compliance Officer, Mark Tate. Together, they will delve into the critical state of the Drug Supply Chain Security Act (DSCSA) and discuss what pharmacies need to do now to navigate its requirements successfully.

In this webinar, they will explore:

  • The current state of DSCSA and its implications for pharmacies
  • Essential actions pharmacies must take to ensure compliance
  • Innovative, easy-to-use SaaS solutions
  • How InfiniTrak is uniquely positioned to support pharmacies in meeting all DSCSA regulations

Join them to discover how InfiniTrak can help streamline or develop your compliance practices, ensuring that you stay ahead with real-time data analytics and comprehensive security measures.

InfiniTrak is a leading provider of DSCSA compliance SaaS solutions, designed to optimize the pharmaceutical supply chain through advanced tracking and tracing technology. Their platform ensures seamless compliance, enhanced security, and operational efficiency for stakeholders at all levels.

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Outcomes PillCount Webinar

Join Nic Bernabe, Product Manager from Outcomes, to discuss their latest innovation, PillCount.

PillCount, Outcomes’ latest innovation, is built to advance your pharmacy into the next era. Equipped with powerful iPad processing capabilities, PillCount runs their advanced AI software, which is continually evolving to deliver near-perfect counting accuracy of 99%, exceptionally fast counting speeds and the capacity for future enhancements. As a cloud-based solution, PillCount eliminates the need for manual software updates, offering automatic updates instead. Outcomes prioritize security, proudly holding hi-trust and SOC 2 certifications. All these features are integrated into a compact footprint that can be easily repositioned and tailored to fit the unique layout of your pharmacy. 

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The Future of Pharmacy Revenue Diversification

How can you ride the wave of shifting pharmacy trends to ensure long-term financial security for your practice? Join Jon Minkin, Enterprise Account Executive, and Anthony Grassano, Enterprise Account Executive at Nimble while they dive into the tools and tactics that pharmacies of the future will invest in to see sustained growth — and how specifically Nimble can help your pharmacy practice.

Nimble partners with independent pharmacies to help them make more money, save more time and delight their patients. They streamline pharmacy operations, so orders, refills, payments, and operational needs are centralized. For patients, Nimble makes it simple to pay for prescriptions and refills.

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Increase Pharmacy Revenue By Optimizing Your Expired Pharmaceutical Return Process Webinar by Return Solutions

In this pre-recorded webinar, please join Adrienne Vandergriff from Return Solutions to learn valuable insights on how to increase cash flow from your expired returns.

Get faster credit with the easiest tracking and most efficient Rx returns process using Return Solutions’ OneCheck Select program. OneCheck credit is consolidated into a single check with manufacturer credit values listed on the check stub, eliminating credit tracking. Reclaim your time to spend with patients by choosing the comprehensive on-site service or do returns on your own with the easy and economical mail-in option. As an AAP member, receive up to 90% of the returnable product value of your first return within just 30 days with our new customer promotion. Learn more at https://drugreturns.com/home/aap/.

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AAP Preferred Partner – InfiniTrak Informational Webinar

In this pre-recorded webinar, please join Andrew Knight – Marketing and Sales coordinator at InfiniTrak. Andrew has a decade of experience in customer service. Leaning on his experience, Andrew helped reinvigorate the InfiniTrak implementation process and has been positively guiding the customer experience at InfiniTrak for over a year.

Welcome to the Informational webinar at InfiniTrak, where they lead the way in DSCSA compliance with their innovative, easy-to-use SaaS solutions. InfiniTrak platform offers tailored features that streamline the compliance process across all levels of the pharmaceutical supply chain, enhancing safety and efficiency. Discover how InfiniTrak can streamline or develop your compliance practices, ensuring you stay ahead with real-time data analytics and comprehensive security measures. Join them to learn more and take your compliance strategy to the next level.

InfiniTrak is a leading provider of DSCSA compliance SaaS solutions, designed to optimize the pharmaceutical supply chain through advanced tracking and tracing technology. Their platform ensures seamless compliance, enhanced security, and operational efficiency for stakeholders at all levels. For more information contact Mark Tate at mark@infinitrak.us or call 540-323-3604.

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ComboMed™ Webinar by GeriMed

AAP Preferred Partner, GeriMed, explains what ComboMed is and how pharmacies can profit from it.

In this pre-recorded webinar, please join Jessica Swicegood and Cole Page from GeriMed to learn more about their program ComboMed™.

ComboMed™ has garnered prominence from independents nationwide for the enhanced revenue ($3-$4 more per script, zero DIR fees) it brings to retail independents servicing LTC. From the traditional SNF setting, to ALF, Group Home, Psychiatric, Correctional, ICF-IDD, Hospice, and the fastest-growing segment in LTC—Medical at Home, odds are you’re likely servicing LTC already and don’t know it. Or if you do know it, you’re not receiving the benefits of this program on your Med D LTC claims.

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Can You Hear Me Now? OTC Hearing Aids

In this pre-recorded webinar, please join Peter Kreckel R.Ph. Professor Pete’s family has suffered from hearing loss for many generations. This presentation covers earwax accumulation, tinnitus, voiced and unvoiced letters, the McGurk effect, and the six types of hearing aids that are FDA approved. Professor Pete also covers the screening questions necessary to help patients see if they are candidates to purchase hearing aids without consulting an audiologist.

PharmCon freeCE is a leading provider of professional continuing education, and PTCB recognized training resources for Pharmacy Technicians and specialty certificates for pharmacists. The company is a long-time leader in the professional education space, with more live CE offerings than any other provider in the industry in addition to a robust home study library. The team prides itself in the practical nature of programming, designed to be immediately used in contemporary pharmacy practice. Learn more at freeCE.com

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The 5 Most Common Medical Billing Mistakes (and How to Avoid Them)

Medical billing is… complicated. Making even the slightest mistake on a claim can lead to a delayed payment or, worse, an outright rejection. That’s why EnlivenHealth approached their medical billing team with the question “What are the most common medical billing errors, and how can we help pharmacists avoid them?” The answers are in this free webinar.

Join EnlivenHealth’s medical billing experts for a one-hour journey through the five most common medical billing mistakes that pharmacists make — and learn how to avoid making them!

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PrimeRx™ Technician Training Webinar

AAP Preferred Partner – Mirco Merchant Systems

In this pre-recorded webinar, please join Robert Dahne, Software Trainer, Micro Merchant Systems for technician training on their PrimeRx™ system.

Micro Merchant Systems is a pharmacy technology company that has been providing exceptional management solutions to the Independent Pharmacy Market for 30 years. Thousands of pharmacies throughout the U.S trust their PrimeRx™ system to manage their Retail, Long-Term Care, Specialty, Compounding, 340B, Mail order, Physician’s office, Hospital & Health System Outpatient, and Hub Service Pharmacy technology needs.

Micro Merchant Systems Windows-based PrimeRx™ Pharmacy Management System serves as a local or hosted platform for their innovative solution offerings. At Micro Merchant Systems, they offer products, services, APPs, APIs, and vendor interfaces to keep the pharmacy running at the peak of performance.

For more information, please email Micro Merchant Systems at sales@micromerchantsystems.com or call (866) 495-3999 to set up a PrimeRx™ Demo. Visit online at www.micromerchantsystems.com.

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