Growing Your Business

Under Attack: Protecting your patients’ personal information

Did you know that more than one-third of health care organizations in the United States were hit by ransomware attacks in 2020? Approximately 65% of these attacks were successful, and approximately one-third of the organizations that had data stolen paid up. However, only 69% of organizations that paid ransom actually got their data back. Here are some tips to help you protect your patients’ information. Read more

Cardinal Health issues new alert on fraudulent activity

Cardinal Health issued a new alert regarding recently reported fraudulent activity. There are reports of individuals falsely claiming to be representatives from pharmaceutical wholesalers and courier service employees. This is an industry-wide issue, as criminals attempt to place orders and intercept delivery of the product. Be on the lookout, and read the full alert here.

Tips for improving patient engagement and education

More than 90 percent of people in the United States live within five miles of a community pharmacy. Additionally, patients visit the pharmacy twice as often as they visit their primary healthcare provider. So, your pharmacy can make a significant impact on the lives of your community members, but you must get them through the door first.

One way is standing out from your competition by personalizing your services. From simple handwritten, thank you notes for a new patient to loyalty programs or just recognizing a birthday, the possible ways to connect with patients are endless. To learn more ideas about how to increase your pharmacy customer base, watch the AAP Preferred Partner webinar from TDS here.

Digital medication information reduces your printing costs

Have you ever thought about what it would take for your pharmacy to go green? If you could give your patients their medication information digitally, it would save you thousands of dollars every year in paper and toner costs. Our Preferred Partner, Vuca Health, has an innovative solution called MedsOnCue. Their platform has a library of informational videos about hundreds of medications, in both English and Spanish. 

The system can integrate into your pharmacy’s system and deliver the medication information video straight to your patient’s computer, smartphone or tablet. To learn more about MedsOnCue, watch our AAP Preferred Partner webinar from Vuca Health here.

Setting business goals and measuring success

Do you know what your pharmacy will look like in three-, five- or even 10 years? Do you have milestones you are trying to reach and a plan to meet them? Creating a strategic plan and sticking to it is your only chance for long-term success. By analyzing your pharmacy’s finances, operations and team growth, PDS can help you establish your strategic objectives and implement metrics for success. 

To learn how the PDS system works, watch the AAP Preferred Partner webinar here.

Tips for making your pharmacy more successful

We know that every pharmacy faces different challenges. That is why we partner with a variety of vendors to give you choices that address YOUR business needs. Our Preferred Partner, Rx30, can make your pharmacy faster and more efficient by optimizing your workflow and customizing it around you.

Check out the AAP Preferred Partner webinar about the types of tools they can provide your business. From integrated pharmacy point-of-sale to insurance claim reconciliation or pharmacy inventory management, Rx30 has a solution for you.

How pharmacies should bill for medical services

Independent pharmacies are the cornerstone of every community. And the role your pharmacy plays in your community is constantly evolving. You are not just filling scripts. You are doing healthcare counseling and testing. In many underserved areas, you are becoming the primary care provider for many patients. 

But the question is – how do you bill for all of these services you are offering? In this Preferred Partner webinar, EnLivenHealth explains some of the programs they offer to help you navigate the medical billing system. Watch the webinar here.